Payments & Billing (Parents)

Payment is due before the first session. Plans bill in advance and auto-renew monthly unless canceled before the next billing date. If you begin mid-month, your first invoice will be prorated and future invoices will follow the monthly schedule. Payments are processed by Wix; we do not store full card numbers.

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Scheduling, Lateness, Rescheduling & No-Shows

• Each live session is 50 minutes. Sessions end at the scheduled time.

• If a student is 15+ minutes late, the session may be treated as a no-show.

• Reschedule with at least 24 hours’ notice. One reschedule per month at no charge; additional changes may count as used sessions.

• Missed sessions and late cancellations (less than 24 hours) are charged or counted as used sessions.

• If we cancel or a platform issue prevents the session, we will reschedule or credit the session at no cost.

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Satisfaction Promise

If you are not satisfied after the first two weeks (or first four sessions for Twice-Weekly), choose one: (a) one complimentary 50-minute session, or (b) a pro-rated refund for remaining sessions in the current billing cycle. We do not guarantee specific grades or test outcomes.

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Privacy & Security

We use Zoom for live video, Wix for website/forms/payments, and Google Drive for documents. See our Privacy Policy for details.